Welcome to Human-Centered Design for Social Innovation

We are excited to have 12,000+ people from 148 countries registered for this course!  To connect with and learn from course participants from other groups around the world, please join and participate in the course Google+ Community.

The course is composed of 5 classes designed to be conducted over 7 weeks. However, you may move at a faster or slower pace as it fits your group’s schedule. Just be aware that if you move slower you may not be eligible for the statement of accomplishment. After each class we’ll ask each participant to complete a 2-min participation survey. We will provide statements of accomplishment to participants that complete all 5 classes and the respective surveys by June 2, 2014.

Before You Start

Class 1: Introduction to Human-Centered Design

In Class 1 you will be introduced to the three phases of human-centered design through a mini-design challenge.

Class 2: Design Challenge Part 1: Discover

Your team will learn the basics of the Discover phase of the human-centered design process. You will practice conducting design methods that will help you gain a deeper understanding of the needs of various stakeholders in your community. As part of the class 2 workshop, your design team will select one of three pre-crafted design challenges or (for those that are more advanced) scope your own design challenge and then get started conducting Discover research.

PLAN You will have 2-weeks to complete this class. If possible, try to hold your workshop on a weekend during the day. You’ll be starting your Discover research during this workshop and finding people in your community to speak with will be important.

Class 3: Design Challenge Part 2: Ideate

Your team will learn about the Ideate phase of the human-centered design process. The Ideate phase transforms your Discover research into meaningful insights that you will then use as a structure for brainstorming innovative new ideas. As part of the Class 3 workshop, your team will begin by sorting and condensing what you learned from your interviews and field visits during Class 2. You’ll then begin generating lots of new ideas via the brainstorming process, which will encourage you to think expansively and without constraints.

Class 4: Design Challenge Part 3: Prototype

Your team will learn about the third and final stage of the human-centered design process, Prototyping. You will learn about and create prototypes that might include: models, mock-ups, diagrams, interactions, and role play. Prototyping is not about getting it right the first time: the best prototypes change significantly over time. As part of the class 4 workshop, you will learn how to take the best ideas that you brainstormed and make them tangible as quickly as possible. You’ll then test your ideas in the community, getting real feedback and further improving and refining your ideas until you get them right.

PLAN You will have 2-weeks to complete this class. Feel free to break-up the workshop into two parts: 1 meeting to brainstorm and build your prototypes and another meeting to go into your community and find people to test your prototype with.

Class 5: Moving Forward

In the last week of the course your team will learn how to distill and communicate your idea to internal or external stakeholders, reflect on what you learned over the seven weeks and how you can take it forward into your daily work. Based upon feedback that your team received during class 4, your team may want to refine your prototypes and make a final prototype presentation to share on the Google+ Community and with additional members of your community (optional).